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Privacy Policy

CurveLink

1. Overview

CurveLink Community Alerts is one SMS notification program operated by Marcus Piper. The program sends property and community notices, maintenance updates, safety notices, resident announcements, and issue-report confirmations to users who opt in through the public CurveLink website.

2. Information We Collect

• Phone number: The mobile number you provide when opting in.
• Opt-in timestamp: When you subscribed to the service.
• Message history: Records of alerts sent to your number.
• Technical logs: Delivery status, error codes, and system diagnostics for troubleshooting.

3. SMS Program Details

• Program name: CurveLink Community Alerts
• Sender: CurveLink, using toll-free number +1 (888) 643-5258
• Message types: Property and community notices, maintenance updates, safety notices, resident announcements, and issue-report confirmations.
• Frequency: Message frequency varies; typically 0–5 messages per month
• Opt-out: Reply STOP at any time to unsubscribe from all messages. You will receive a confirmation and no further messages.
• Help: Reply HELP for support information, or contact us at marcuspiperallen@gmail.com
• Cost: Msg & data rates may apply

4. How We Use Information

• To send property and community notices, maintenance updates, safety notices, resident announcements, and issue-report confirmations.
• To maintain delivery logs and ensure system reliability.
• To respond to STOP, START, and HELP requests.
• To comply with legal obligations and carrier requirements.

5. Sharing of Information

• We share your phone number with SMS service providers (such as Twilio) solely to deliver messages.
• We may share data if required by law or to protect the rights and safety of users.
• We do not sell your personal information to third parties.
• No mobile opt-in data, including phone numbers and consent records, will be sold, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

6. Data Retention

We retain your information for as long as you remain subscribed and for a reasonable period afterward for compliance and record-keeping purposes. You may request deletion of your data by contacting your property management or emailing us directly.

7. Your Choices

• Opt out: Text STOP at any time to unsubscribe from all messages.
• Questions: Contact your property management or email us for assistance.
• Data requests: To request access to or deletion of your data, contact us at the email below.

8. Security

We use reasonable administrative, technical, and physical measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. Continued use of the service after changes constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or your data, please contact us at:
marcuspiperallen@gmail.com

Last updated: July 2026